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  • Blog Post: Top 5 Benefits for Businesses Working with Microsoft Dynamics CRM 2013

    Microsoft Dynamics CRM 2013 has been a great success with 93% fast user adoption.  Microsoft CRM truly offers efficiencies and benefits for many organisations using it.  Below are our top 5 features we believe will give many organisations a competitive advantage. 1.  The new interface The new interface...
  • Blog Post: Social CRM Only For The Big Guys?

    In June 2010, Gatorade launched its MissionControl .  Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening. The following video is a testimony of the multiple and sophisticated utility and productivity...
  • Blog Post: Jennifer Pollard Explains Why CRM Social Listening Is For Everyone, Not Just Enterprise

    An Interview with Jennifer Pollard, Director of Product Marketing, Microsoft “For any company that wants to provide amazing customer experiences you should look at Microsoft and see how our technology can help you do that. That is what we are trying to enable you to do no matter the size of your business...
  • Blog Post: 8 Ways Businesses Work Faster with Microsoft Dynamics CRM

    Microsoft Dynamics CRM 2013 is widely known for its ability to improve front-office productivity and efficiency for organizations, ultimately adding to the list of ways that it increases profitability.  Aside from the obvious process automation and streamlining, there are a number of ways that Microsoft...
  • Blog Post: Targeting the Right Prospects with Microsoft Dynamics CRM

    I answered the phone yesterday to a telemarketer selling SalesForce. Being that we utilize and sell Microsoft Dynamics CRM , we obviously  weren't  a good fit for their sales call. The call got me to thinking about Microsoft Dynamics CRM and how it helps us to target the right prospects and give...
  • Blog Post: The History of CRM: A Consultant’s Perspective – Part One

    I’m evolving in the world of CRM Consultancy; for close to a decade my career mainly focused around Dynamics CRM Implementations. When my friend Felix Robitaille (CEO, XRM Vision ) asked me to share my views and experiences in our corporate blog I didn’t really know where to begin so I decided to start...
  • Blog Post: Top 6 Benefits of Marketing Automation in Microsoft Dynamics CRM!

    Marketing automation is one of the most crucial functions a CRM system can provide for an organization.  It drastically improves your abilities to engage with your prospects and customers in ways that are proven to work.  In fact, tools like real-time analytics literally let you see the results of your...
  • Blog Post: Happy Customers Are Good Customers

    You strive to provide customers with high-quality products and personalized services.  A satisfied customer is more likely to be a long-term customer.  However, are you sure that your customers are satisfied?  Be sure to collect the right feedback and customer data to ensure that your products and services...
  • Blog Post: Do Mobile CRM Right

    Microsoft Dynamics CRM has several free mobility options including a solutions for Windows and iOS devices. Support for Android devices is expected early in 2014. Despite the “free” cost, we recommend that our clients deploy the FieldBoss mobile client built using Resco Mobile CRM technologies. There...
  • Blog Post: Turnkey’s Top 5 CRM Blogs of 2013!

    Turnkey Technologies, Inc. strives to be a resource for both existing users and for new customers interested in learning the basics of Microsoft Dynamics CRM.  We published a number of blogs regarding Microsoft Dynamics CRM in 2013, which we hope you were able to find helpful and informative!  Here are...
  • Blog Post: 4 Noticeable Ways Microsoft Dynamics CRM Can Lighten Your Workload!

    As a sales and marketing professional, multi-tasking various work activities has never been my strong suit.  Luckily, it doesn’t have to be with Microsoft Dynamics CRM and its diverse functionality that helps me complete my day-to-day activities.  Whether it’s following up with leads and clients, generating...
  • Blog Post: Importing Contacts into Microsoft Dynamics CRM

    There’s nothing worse than getting a new cell phone and finding out they can’t transfer your contacts from your old phone. Spending hours entering names, phone numbers, pictures, and addresses is not my idea of a good time. Now imagine that on a larger scale when you implement a new Customer Relationship...
  • Blog Post: What You Should Expect from Your Microsoft Dynamics CRM Partner

    If you’ve ever gone shopping for a Microsoft Dynamics CRM partner, you’ve probably noticed the same things that I have. 1) Some of their Web sites are better than others. But how important is that? 2) They all say pretty much the same thing. By that I mean, they all say they’re great at what they do...
  • Blog Post: 2 Great Tips for Mastering Microsoft Dynamics CRM!

    Microsoft Dynamics CRM is built to be user friendly so that it makes operations streamlined and efficient while still being complex enough to handle your needs. Once you dive in and utilize the software you will find any information about your clients and campaigns right at your fingertips. Here are...
  • Blog Post: The Fastest Way to Send Christmas Cards is with Microsoft Dynamics CRM

    ‘Tis the season for holiday cards and gift giving. A Customer Relationship Management software system can help eliminate the hassle and time spent compiling your mailing list. With Microsoft Dynamics CRM, businesses can compile a mailing list for holiday cards and letters to companies in their database...
  • Blog Post: 3 Microsoft Dynamics CRM Partner Consulting Traits to Look For

    MasterChef Season 4 was coming to a close; Gordon Ramsay the outlandish outspoken multi-millionaire chef was on the verge of deciding who was to be the new MasterChef . Would it be Luca Manfe, an innovator at heart or Natasha Crnjac with some of her risky entrees that had blown away the judges. Luca...
  • Blog Post: Rev Up AUM and Future Growth Targets with Microsoft Dynamics CRM

    In the Asset Management arena, investment offerings continue to evolve and increase perpetually. As a result, financial advisors are coveting more support from fund wholesalers, while institutional investors and regulators are demanding more transparency on portfolio holdings and fees and expenses. The...
  • Blog Post: Video Interview: Business Rules Without Custom Code for Microsoft Dynamics CRM

    At eXtremeCRM I enjoyed meeting the team from InRule Technologies. They describe themselves as “The Premier .NET Business Rule Solution for the Microsoft Platform”.  And while they work with other products such as Microsoft Azure and SharePoint, at this event they were discussing their integration with...
  • Blog Post: Eliminate the Clipboard by Going Mobile with CRM

    By Barkley Busby Vice President and Co-Founder, 2B Solutions, Inc. Everyone is talking about how important it is to implement mobile solutions for your business .  What types of information can be viewed, edited, updated, etc. on a mobile device?  How does this relate to your business?  There are...
  • Blog Post: Hear How Other Customers Are Utilizing Microsoft CRM 2013

    There is something intriguing to hear how other companies do certain things.  For example, CRM systems.  It's always beneficial and exciting to hear how organizations use software, like Microsoft CRM, to deliver amazing customer experiences.  Register TODAY so that you can do the same! Are you...
  • Blog Post: What’s New in Dynamics CRM 2013 – Navigation and User Interface

    The user interface (UI) has been significantly updated in Dynamics CRM 2013.  Many of the changes are designed to simplify the user experience and reduce the number of clicks required to interact with the system.  Many of the changes also are designed to eliminate pop up windows for a “flatter” user...
  • Blog Post: Microsoft Dynamics CRM 2013 Virtual Global Premiere Event

    Microsoft considers Microsoft Dynamics 2013 to be the most important launch of Dynamics CRM ( www.mig.com/DynamicsCRM ) since they first introduced their online service. Want to find out why? Well, on November 4th, 2013, at 12:00 EST (18:00), Microsoft will be hosting a Global Premiere Event for Microsoft...
  • Blog Post: Microsoft Dynamics CRM 2013 Preview: Platform Enhancements

    Dynamics CRM 2013 has already been released in some regions, and its American release is imminent. Microsoft recently published its 19 page Microsoft Dynamics CRM 2013 Release Preview Guide , organized around improvements in five areas: Reimagined User Experience Process Excellence and Agility...
  • Blog Post: Microsoft Dynamics CRM 2013 Preview: Mobile Device Access

    Microsoft Dynamics CRM 2013 will be released this Fall, and Microsoft recently published its Microsoft Dynamics CRM 2013 Release Preview Guide . The 19 page guide is organized around improvements in five areas: Reimagined User Experience Process Excellence and Agility CRM on the Go Enterprise...
  • Blog Post: Need More Storage in Your Microsoft Dynamics CRM Online?

    When using any type of data-housing software, it is common to eventually run out of storage space. When a company relies on a program to store all of their past, present and future documentation, the need for more storage space is inevitable. Microsoft Dynamics CRM Online makes that easy! You automatically...