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  • Blog Post: Good Data Hygiene Leads to Healthy & Profitable Client Relationships

    In working with a client recently on their organization-wide CRM strategy, we were discussing the goals and objectives for the project, and one of the Directors mentioned her goal was to instill better "Data Hygiene" across the organization.  As she said it, I thought it really encapsulated...
  • Blog Post: Top Five CRM Project Pitfalls

    So you have selected Microsoft CRM and found a great Microsoft CRM Partner like Chicago based Logan Consulting to help you.  Everyone is excited and the big project kick-off meeting is completed.  And sometimes it seems like right after the kick-off meeting ends, issues arise.  The good news is that...
  • Blog Post: Don’t Let Your Sales People Be Data Entry Clerks Just Because You Want Information – use Microsoft CRM

    Every company that implements a CRM system expresses a common concern “We don’t want to turn our sales staff into data entry clerks, we want them meeting with clients and prospects”. Obviously, the value of your sales team is having them meet with clients, prospects, networking contacts and other people...
  • Blog Post: New Release – Microsoft Dynamics CRM “Statement of Direction” May 2011

    Microsoft Dynamics CRM Future Vision With Microsoft Dynamics CRM 2011 just launched it’s no surprise that Microsoft wants to keep the momentum going with a sneak peek into the future direction of Microsoft Dynamics CRM over the short and long term. The Microsoft “Statement of Direction” document...
  • Blog Post: New CRM Online Customers Get $200 Cash per User

    New CRM Online Customer Promotion FMT Consultants is excited to announce “Cloud CRM for Less” – a Microsoft Dynamics promotion for new CRM Online Customers.  This offer invites qualified CRM Online customers to receive $200 cash for every user license they purchase before May 28 th 2011.  Now...
  • Blog Post: 12 Questions Every CRM Buyer Should Be Prepared to Answer In the First Meeting With a Microsoft Partner

    If you are considering purchasing a CRM software system, such as Microsoft Dynamics CRM, one of the first questions YOU will ask of your software partner is: How much does CRM software cost? But in order to give you that info, the Dynamics CRM software expert will need to ask several of his own questions...
  • Blog Post: How xRM Can Provide Flexible Business Solutions

    - Enhanced productivity yields higher profit margins providing a sharper competitive edge - Superior network connectivity and database management empower mission-critical tasks - Flexible deployment solutions enable tailored IT staff and resource options xRM is the natural evolution of the techniques...