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At the July Microsoft Worldwide Partner Conference, Microsoft demonstrated the new capabilities coming in its next version of its customer relationship management (CRM) solution, Microsoft Dynamics CRM 2011.
The new version will have the familiar interface and connected experiences users of the Microsoft Office suite are used to. This release will also integrate with Microsoft Dynamics Marketplace, an online catalog of industry-specific applications and extensions, which will allow users to search for applications designed to extend and enhance their CRM solution.
Brad Wilson, general manager of Microsoft Dynamics CRM, said “Microsoft Dynamics CRM 2011…offers new levels of user productivity and collaboration that meet their specific business needs with a low total cost of ownership…this new release raises the bar in the CRM market.”
Microsoft Dynamics CRM 2011 will build on and extend current capabilities through the following experiences:
If you’re interested in learning more about current or new capabilities of Microsoft Dynamics CRM, please contact us. Sikich is a Microsoft Gold Certified Partner headquartered in Chicago, specializing in the implementation of Microsoft Dynamics CRM. We work with over 4000 customers in 4 states: Illinois, Indiana, Missouri and Kansas, in a variety of industries with a focus on manufacturing and distribution, professional services, education and not-for-profit.
By Sikich, a leading Chicago IL Microsoft Dynamics CRM partner serving IL, IN and MO
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