watch?v=q7FxhAC9N4U Work orders are essential components of field service capabilities for Microsoft Dynamics CRM. They capture important details about the type of work, where it will be performed, and how long it should take. In field service you can generate work orders several ways, including by converting cases or opportunities into work orders. In this video we'll show you how to generate a work order, enter basic information, add an incident type, and then schedule it.