The Microsoft Dynamics CRM Support and Premier Field Engineer (PFE) teams worked together to release new readiness videos for the next release of Microsoft Dynamics CRM. There are quite a few features being released and we would like to ensure the community is given the same opportunities for training that we give to our internal teams.  The videos are available on the Dynamics CRM YouTube channel.  

 

Each subject is hyperlinked to the appropriate training video for that topic.  Simply click the topic below to launch that video in a new window.

 

Setup and Upgrade New Features 

 

CRM for Outlook New Features

 

Business Rules New Features 

 

Business Process Flows New Features

 

Search New Features

 

Hierarchy Visualization New Features

 

Multi-Geo Tenant New Features

 

Miscellaneous New Features

 

Customization New Features

Roll Up and Calculated Fields

Customizable Help

Power BI

 

Security New Features

Hierarchy Security Model New Features

Field Level Security New Features

 

CRM for Tablets New Features

Dashboards 

Offline Drafts

Additional Features

Iframes and Web Resources (Preview Feature)

 

CRM for Phones New Features

 

Product Catalog New Features

What's New

Overview

Setup and Management

Product Properties

Bundles and Kits

Suggestions

Pricing Calculation Configurability

Localizable Attributes

Product Selling

Architecture

 

Enhanced SLA

New Features

Differences

 

If you need additional information, please feel free to check out the Customer Center “Get ready for the next release” page.