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2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
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We have put together a list of recommended videos to watch in relation to Microsoft Dynamics CRM 2013 SP1 and Spring '14. In addition to the videos below, we would also recommend the "quick tip" videos on the Microsoft Dynamics CRM Customer Center. Also, note that you can find the full list of videos below at the Microsoft Dynamics CRM Channel on YouTube. Please click on the subject below to watch the video.
Installation of Product Updates
Service Level Agreements (SLA)
Queue Enhancements and Routing Rules
Automatic Case Creation
Social Profiles and Activities
Status Reason Transitions
Export Solutions as a target version
Windows 8.1 App
Server-Based SharePoint Integration
CRM for Outlook New Features
Plugin Registration Tool
Business Applications communities