Check out the latest features available in Dynamics 365 for Customer Engagement, including LinkedIn Connect, Voice of the Customer and Universal Resource Scheduling.
Dynamics 365 2019 release wave 2 plan Discover the latest updates to Dynamics 365.Release Plan | Weekly Deployment Notes
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants.Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements.
ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Talent TechTalks
You probably all have experimented with the old Dynamics Connector, and came to the conclusion: it sucked! No flexibility, not stable, … we tried to implement it a few times, but always had to turn to third party solutions, which is hard to sell for customers that buy two Dynamics products and expect them to work perfectly with each other.
Dynamics Navision 2016
Now, with NAV2016, there is finally a decent way to connect NAV with CRM by adding a new type of table, being a CRM table. In a way, we are able to connect to a CRM Online table, which means we can code against it like it was a normal table in NAV. So the entire CRM integration is actually just coded in C/AL. Which means: readable, extendable! In 10 minutes, you can have an out-of-the-box connection with CRM Online. And a few minutes later, you can have even a customized CRM Connector, that matches your customer’s needs.
I have found some interesting Microsoft videos which shows the integration setup, the integration itself and how you can use it in your organization. But I must warn you for the bad quality of them (in terms of video and audio). Microsoft, get your materials in order!
The integration setup
How Do I: Run Microsoft Dynamics NAV Integration Setup in Microsoft Dynamics CRM
The integration itself
How Do I: Integrate Microsoft Dynamics CRM in Microsoft Dynamics NAV 2016
How you can use the integration
How Do I: Work Natively with CRM in Microsoft Dynamics NAV 2016
Business Applications communities