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Microsoft Dynamics CRM

Microsoft Dynamics CRM Forum

Irfan Mohammed asked a question on 13 Jul 2018 7:45 AM
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Hi Team,

UI of CRM has changed in our production and sandbox mode. 
The previous UI was good but the current is making the grids and fields weird.

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Irfan Mohammed responded on 13 Jul 2018 7:50 AM
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Old UI:

New UI:

Can someone suggest what is the issue here

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Wei Jie Fun responded on 13 Jul 2018 7:48 PM
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Hi,

open a ticket to Microsoft since you are using online.

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Drew Poggemann responded on 14 Jul 2018 8:53 PM
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Hi Irfan,

A couple of things...  

1.  The new form actually looks like the old view (in general).

2.  It almost looks like "High Contrast" mode is on for the user as the ellipses are with a black background

Things to try:

1.  Clear cache

2.  Verify high contrast mode is not on

3.  Try a different browser

Hope this helps

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Sandeep Mishra responded on 15 Jul 2018 7:58 AM
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Hi,

New UI is more fast, you need to use IE and clear caches.

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Wei Jie Fun responded on 13 Jul 2018 7:48 PM
Verified Answer

Hi,

open a ticket to Microsoft since you are using online.

Reply
Drew Poggemann responded on 14 Jul 2018 8:53 PM
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Suggested Answer

Hi Irfan,

A couple of things...  

1.  The new form actually looks like the old view (in general).

2.  It almost looks like "High Contrast" mode is on for the user as the ellipses are with a black background

Things to try:

1.  Clear cache

2.  Verify high contrast mode is not on

3.  Try a different browser

Hope this helps

Reply
Sandeep Mishra responded on 15 Jul 2018 7:58 AM
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Suggested Answer

Hi,

New UI is more fast, you need to use IE and clear caches.

Reply

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