SBX - Search With Button

SBX - Forum Post Title

AD issue in dynamics crm 2016

Microsoft Dynamics CRM Forum

DivyaShankar asked a question on 10 Jan 2019 4:28 AM
My Badges

Question Status

Suggested Answer

I'm working in On premise CRM 2016 configured with AD. I have worked on online version of CRM so i could only guess there is some problem because of domain and AD

Initially i was able to access the URL when my system was under workgroup.

Now i logged in the system using my domain account and when I try to log into CRM, ADFS page is giving Error as below.

An error occurred. Contact your administrator for more information.

Please Note:This issue is with chrome browser alone it works with IE. 

Kindly suggest me what should i check for this issue.

Reply
Suggested Answer

Hi DivyaShankar,

You might be able to resolve this issue by enabling Forms Authentication.

Reply
Allison Walters responded on 10 Jan 2019 4:55 PM
My Badges

Is the system enabled for IFD (internet facing deployment)?  I'm guessing it's likely, if it's using ADFS.  Do you see anything in the logs on the ADFS server?

Reply
Mahender responded on 10 Jan 2019 8:18 PM
My Badges
Suggested Answer

Hi,

Check event viewer in your CRM server there should be some log if not you can enable tracing in the CRM server and check for the error details.

Reply
DivyaShankar responded on 12 Jan 2019 10:28 PM
My Badges

I dont have any control on ADFS server.

Reply
Allison Walters responded on 14 Jan 2019 2:19 PM
My Badges

Unfortunately, it's almost certainly something that needs to be diagnosed and/or changed on your ADFS server (like the authentication change mentioned above).  If you don't have access to it yourself, you'll need to coordinate with someone who does.

Reply
Suggested Answer

Hi DivyaShankar,

You might be able to resolve this issue by enabling Forms Authentication.

Reply
Mahender responded on 10 Jan 2019 8:18 PM
My Badges
Suggested Answer

Hi,

Check event viewer in your CRM server there should be some log if not you can enable tracing in the CRM server and check for the error details.

Reply

SBX - Two Col Forum

SBX - Migrated JS