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The opportunity can not be closed in Microsoft Dynamics CRM

Microsoft Dynamics CRM Forum

Muhammad Fahrurrozi asked a question on 12 Sep 2014 3:36 AM
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Dear All,

I have a problem with Microsoft Dynamics CRM, i found Microsoft CRM error report.

See picture.

What should i do?

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Mahender responded on 12 Sep 2014 3:55 AM
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Could you share complete error details ?? or if there is no useful information, you can try to enable tracing and check for complete error details. You can use below tool

http://crmdiagtool2011.codeplex.com/ (it will work for ms crm 2013 as well)

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Muhammad Fahrurrozi responded on 14 Sep 2014 11:40 PM
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Hi Mahendar,

Thanks for your reply.

I tried upload the picture but the quality very low because can't upload image more than 64Kb.

Whether the CRM Diag Tool support for CRM 4.0?

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Check that you don't have any draft quotes - this can prevent an opportunity from being closed.

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Muhammad Fahrurrozi responded on 18 Sep 2014 9:03 PM
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Hi Mahendar & Durow,

My problem has been solved.

Thanks for help.

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Mahender responded on 12 Sep 2014 3:55 AM
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Could you share complete error details ?? or if there is no useful information, you can try to enable tracing and check for complete error details. You can use below tool

http://crmdiagtool2011.codeplex.com/ (it will work for ms crm 2013 as well)

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Verified Answer

Check that you don't have any draft quotes - this can prevent an opportunity from being closed.

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