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Suggested Answer
Gary Gertz asked a question on 26 Mar 2015 10:17 AM

We use Outlook 2013 w/ the CRM Plug in to sync to O365 CRM. 

Users are experiencing significant delays in starting Outlook.

Exchange is 2013 hosted by a third party.

Outlook is running in OnLine Mode

Any ideas how we can optimize this?

Thanks

Gary

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Suggested Answer
Kamakshi Parate responded on 29 Mar 2015 3:33 PM

Hello Ken,

The CRM is compatible with outlook 2013 only with exchange cache mode enable. Here is the link where you can confirm the compatibility :- support.microsoft.com/.../3018360

Hope this helps.

Regards,

Kamakshi

Microsoft Dynamics™ CRM Support Engineer

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Suggested Answer
Kamakshi Parate responded on 29 Mar 2015 3:33 PM

Hello Ken,

The CRM is compatible with outlook 2013 only with exchange cache mode enable. Here is the link where you can confirm the compatibility :- support.microsoft.com/.../3018360

Hope this helps.

Regards,

Kamakshi

Microsoft Dynamics™ CRM Support Engineer

Reply