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System.Runtime.InteropServices.COMException

Microsoft Dynamics CRM Forum

Sandeep Poonia asked a question on 4 Feb 2016 1:06 AM
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Hi,

I am getting below error message to login CRM.

System.Runtime.InteropServices.COMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #EA393BC6

And also not able to sync contact from CRM to NAV .

Error message.

[Contact to NAV Contact Card] has encountered an error while processing key [[Ranjit Deshmukh, 2d458165-312b-e211-9334-f62a3f673984]]. systemuser With Id = '' Does Not Exist

So please help to resolve it.

Thank You!

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Mahender responded on 4 Feb 2016 1:42 AM
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Hi,

"2d458165-312b-e211-9334-f62a3f673984]]. systemuser With Id = '' Does Not Exist- if you have access to CRM db try to query systemuser table and see this id exists there or not. or try to use another user to login CRM and check if this user is active in CRM.

Thanks

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Sandeep Poonia responded on 4 Feb 2016 2:10 AM
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I am getting this error message in Connector for Microsoft Dynamics for MAP 'Contact to NAV Contact Card'

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Sandeep Poonia responded on 4 Feb 2016 2:13 AM
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And i have checked it but it doesn't exist.

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Mahender responded on 4 Feb 2016 2:24 AM
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So it means somewhere you are mapping wrong user which does not exists, recheck your setting and try to replace it with a valid CRM user.

Thanks

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Khanjameel responded on 4 Apr 2017 1:59 AM

.

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