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CRM 4.0 Account history shows e-mails from different accounts

Microsoft Dynamics CRM Forum

Aziz Ait Ali asked a question on 10 Feb 2016 5:22 AM
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Hi,

When we open the history of Account A, we see emails of Account B. We checked Sub-Accounts and Relationships and didn’t find any relation between those accounts.

Could be there any (hidden) relationship?

 

Kr,

 

Aziz

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Rickard Norström responded on 10 Feb 2016 5:31 AM
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Hi Aziz,

Could it be that it is contacts that have changed employer?

Regards

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Aziz Ait Ali responded on 16 Feb 2016 3:19 AM
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Hi Richard,

Emails in the history of Account A include a contact of Account B in the CC.

That was the relationship.

 

Thnx.

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Aziz Ait Ali responded on 16 Feb 2016 3:19 AM
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Hi Richard,

Emails in the history of Account A include a contact of Account B in the CC.

That was the relationship.

 

Thnx.

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