When I am creating a new case in the portal and attaching a file, I can see this attachment from CRM side, in the notes. But from the portal side I can´t see it
By the way when I add the comment, the attachment appears in the timeline section
Anybody knows how to fix it? Thanks!
When you are adding the portal comment in CRM, are you marking it as complete or just saving it? If you are just saving it, mark it as complete.
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