SBX - Search With Button

SBX - Forum Post Title

Editable grid - currency fields - funny error message - You must enter a number between...

Microsoft Dynamics CRM Forum

Miha Mocnik asked a question on 2 Jul 2018 5:37 AM

Question Status

Suggested Answer

Hi Guys,

users got error message saying "you must enter a number between -922... and 922..." for currency fields on editable grids. It is not possible to change anything. If user opens the record, the value can be easily changed on the form.

Do you know what could be the case? We don't have any javascripts on these fields etc.

BR,

Miha

Reply
Bjørn responded on 2 Jul 2018 8:25 AM
My Badges

Hey,

I am experiencing the exact same thing. This have worked fine up until now.

I have tried forcing the message away through javascript, but with no luck.

We have Dynamics 365 v8.2 installed.

Anyone know why this are happening?

Reply
Bjørn responded on 2 Jul 2018 8:41 AM
My Badges

I did some research. 

I believe this error was introduced in the latest update: https://support.microsoft.com/en-us/help/4338685/service-update-14-for-microsoft-dynamics-365-8-2-2

  • The asterisk that marks whole-number fields as required in editable grids overlaps the number value

I do not know if this is actually the cause, but to me it looks like most possible reason.

Reply
Vincenzo Rizzo responded on 2 Jul 2018 9:36 AM

Hi,

Same error for me too.

As far as I can see, this is due to a javascript validation error for the currency fields: they're trying to compare a string representation of the value (eg. "€10.50") with the decimal range bounds.

As Bjørn said, the error was introduced in the last update: 8.2.2

Reply
raagav j responded on 2 Jul 2018 12:13 PM

Hi,

Am also experiencing the same exact thing with currency field in Editable Grid, and am with Dynamics 365 Version 1612 (8.2.2.1960).

Reply
RaeslyJ responded on 2 Jul 2018 12:39 PM

Hello,

I am also receiving this error with currency field in Editable Grid, and am with Dynamics 365 Version 1612 (8.2.2.1960).

There is no JavaScript or business rules on the field too.

Reply
Ben Thompson responded on 2 Jul 2018 1:22 PM
Suggested Answer

Given that everyone is reporting the issue I would recommend that you all raise a support request at https://admin.dynamics.com . If enough people do that it should be identified and fixed rapidly...

Reply
Drew Poggemann responded on 2 Jul 2018 7:09 PM
Suggested Answer

Hi everyone,

I just tested this with 9.0 and it is working and not seeing the error but with a different side effect...

See the related post with my testing:

community.dynamics.com/.../286309

Thanks,

Reply
Ben Thompson responded on 3 Jul 2018 2:52 AM

Drew, the bug seems to be recently introduced in the latest 8.2.2 service pack release...

Reply
Drew Poggemann responded on 3 Jul 2018 4:05 AM

Hi Ben, understand.  Just detailing behavior in 9, which works mostly with some issues as well though.  Thanks much.

Reply
sclarebout responded on 3 Jul 2018 7:35 AM
My Badges

Exact same issue here. What did you do now? Did you start a service request with Microsoft? Or do we wait?

Reply
Bjørn responded on 3 Jul 2018 8:08 AM
My Badges

I have created a service request via Office 365, Dynamics 365 Admin Center (Support) - https://admin.dynamics.com/ linking this forum post.

I encourage all that experience the problem to do the same, to ensure that we get attention to the bug.

Reply
Bjørn responded on 3 Jul 2018 8:58 AM
My Badges
Suggested Answer

Microsoft contacted me informing me that this was a known issue that have been resolved by the development team.

However, it will first be available on the next service update, later in July.

While this affect the editable grid, it does not affect the forms and can still be edited as normal there.

Reply
raagav j responded on 10 Jul 2018 8:07 AM
Suggested Answer

This issue is resolved by moving release version from Dynamics 365 Version 1612 (8.2.2.1960) to Dynamics 365 Version 1612 (8.2.2.2012)This update can be rolled out only by support people, so need to contact MS support for once.!

Reply
Ben Thompson responded on 2 Jul 2018 1:22 PM
Suggested Answer

Given that everyone is reporting the issue I would recommend that you all raise a support request at https://admin.dynamics.com . If enough people do that it should be identified and fixed rapidly...

Reply
Drew Poggemann responded on 2 Jul 2018 7:09 PM
Suggested Answer

Hi everyone,

I just tested this with 9.0 and it is working and not seeing the error but with a different side effect...

See the related post with my testing:

community.dynamics.com/.../286309

Thanks,

Reply
Bjørn responded on 3 Jul 2018 8:58 AM
My Badges
Suggested Answer

Microsoft contacted me informing me that this was a known issue that have been resolved by the development team.

However, it will first be available on the next service update, later in July.

While this affect the editable grid, it does not affect the forms and can still be edited as normal there.

Reply
raagav j responded on 10 Jul 2018 8:07 AM
Suggested Answer

This issue is resolved by moving release version from Dynamics 365 Version 1612 (8.2.2.1960) to Dynamics 365 Version 1612 (8.2.2.2012)This update can be rolled out only by support people, so need to contact MS support for once.!

Reply

SBX - Two Col Forum

SBX - Migrated JS