Hello. I am administering a CRM 4.0 system. I have been running a number of SQL queries in SQL Server on the <my_org>_MSCRM database. The case (incident) entity has a lookup field which is linked to a custom entity called Town. There are a number of case records that have been created by end users with the Town field filled in. Using SQL queries on the CRM database server, I have been trying to retrieve the Town value (as it would appear in the end user's case when opened in CRM). The closest I have got is retrieving the GUID values for the Town field using IncidentExtensionBase.new_townid. I could not find a field which gives the Town name. Using an SQL query how could one retrieve the Town name?
Are you getting any error ? If you try to retrieve directly data from Town entity , did you get the data?
Try to retrieve from town and in the Town entity you will find incident id by which you will get the the IncidentExtensionBase data. So just do reverse process .
you should have a look at the "FilteredIncident" View. There should be a field like new_townidname.
Here is a good read about filtered views: community.dynamics.com/.../crm-2015-why-filtered-views-are-useful
Otherwise you could use the townid to join on the new_townbase table in your query if you want the "raw" data.
Each lookup is tied up with an entity and each entity has its won table. So you need to find the table for Town entity and then select the name from that table by passing the town id.
Please query on FilteredTown view based on townid
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