SBX - Search With Button

SBX - Forum Post Title

Unable to reset portal contact password

Microsoft Dynamics CRM Forum

Jeudy Molina asked a question on 5 Dec 2018 12:27 PM
My Badges

Question Status

Verified

Hello there,

We are having an issue where some support representatives are not able to reset portal contact password.

The error is: user with ID cea66105-eac8-e811-a99b-000d3a367c19 does not have Update permissions for the adx_identity_passwordhash attribute in the contact entity. 

We need to grant them access to reset portal´s passwords but at security role level, I don´t see any entity o permission related to this.

NOTE: affected users have all permission at the contact level.

Please help me.

Thank you.

Reply
Ravi Kashyap responded on 5 Dec 2018 6:00 PM
Verified Answer

Hi,

The error message is for the field (not entity). There is a field security enabled for the field adx_identity_passwordhash. So you need to provide access to this field for user users. Create a new Field Security Profile, update rights for this field and then add the required users/teams.

Hope this helps.

Reply
Jeudy Molina responded on 7 Dec 2018 11:41 AM
My Badges

Ravi, thank you so much for your help, that solved the problem.

Regards.

Reply
Ravi Kashyap responded on 5 Dec 2018 6:00 PM
Verified Answer

Hi,

The error message is for the field (not entity). There is a field security enabled for the field adx_identity_passwordhash. So you need to provide access to this field for user users. Create a new Field Security Profile, update rights for this field and then add the required users/teams.

Hope this helps.

Reply

SBX - Two Col Forum

SBX - Migrated JS