SBX - Search With Button

SBX - Forum Post Title

Unable to Call Action from Workflow

Microsoft Dynamics CRM Forum

Ishan Sharma asked a question on 14 Jun 2019 9:35 PM
My Badges

Question Status

Suggested Answer

Hi All,

I am unable to call the Action from Workflow. I created a simple Global custom Action with one Input and Output parameter after this i had activated this Action. To invoke this Action I created a workflow, but in the workflow steps, when we select Perform Action, System doesn't show my Action Name in dropdown?

Thanks in Advance!

Ishan Sharma

Reply
Suggested Answer

Hi

I have had similar experience before, the following steps seemed to work for me most of the time. Could you please try them see if you are able to get you action listed in the PerformAction dropdown

01. I would first make sure both Input and Output parameters are supported by Workflow designer - Things like Entity Collection is not supported by the designer but Entity Reference or other primary types are supported by designer

.

02. Deactivating, and then activating and doing a publish all worked sometimes and you could also try this few times if it still does not list your action, try restarting your browser or try on different browser sessions.

if you are still not able to get your action listed, please share some screenshots of action (especially the parameter area) and of your workflow where you are trying to call this action

Reply
Suggested Answer

Hi Ishan,

Please check the following link for more details about configuring and calling actions in Workflow.

crmtipoftheday.com/.../hide-and-protect-your-custom-crm-api

Reply
Dynamics365 Rocker responded on 18 Jun 2019 2:01 AM
My Badges
Suggested Answer

Make sure input and output parameters are correct in Action.

Reply
Suggested Answer

Hi

I have had similar experience before, the following steps seemed to work for me most of the time. Could you please try them see if you are able to get you action listed in the PerformAction dropdown

01. I would first make sure both Input and Output parameters are supported by Workflow designer - Things like Entity Collection is not supported by the designer but Entity Reference or other primary types are supported by designer

.

02. Deactivating, and then activating and doing a publish all worked sometimes and you could also try this few times if it still does not list your action, try restarting your browser or try on different browser sessions.

if you are still not able to get your action listed, please share some screenshots of action (especially the parameter area) and of your workflow where you are trying to call this action

Reply
Suggested Answer

Hi Ishan,

Please check the following link for more details about configuring and calling actions in Workflow.

crmtipoftheday.com/.../hide-and-protect-your-custom-crm-api

Reply
Dynamics365 Rocker responded on 18 Jun 2019 2:01 AM
My Badges
Suggested Answer

Make sure input and output parameters are correct in Action.

Reply

SBX - Two Col Forum

SBX - Migrated JS