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We are using CRM 2013 online, our infrastructure team denied giving full access to internet to a server in DMZ on which E-mail router installed. How to connect to CRM online server from E-mail router which is installed on a DMZ server
AFAIK on a DMZ server you could request to add some addresses to be part of trusted address. I reckon based on guide (link below), you could ask the infrastructure team to give access to the required addresses.
Hopefully this helps.
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