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We are using MS CRM 2011 On Premise, RollUp 15, IE 8.
We faced a very annoying issue.
When clicking with the mouse on readonly / disabled text/date/number field (except multi text field) we get an error on page with the following error:
<Message>'tagName' is null or not an object</Message>
<BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; InfoPath.3)</BrowserUserAgent>
It doesn't happen in RU 12.
It also doesn’t happen in IE 9 / IE 10 (RU 15), but we can't upgrade now our systems to later versions of IE.
I searched in google and I found other people who faced it in previous crm rollups, but I didn’t find a solution.
I tried to unchecked the "Load pages in the most recent version of Internet Explorer " in the system settings but it didn’t help.
Is it related to RU 15?
Does anyone have any solution for it?
I read the similar situation on the other rollup update. Can you try to debug using IE developer tool (F12) and start debug. Sometimes it gives helpful error message.
If the same issue is reproducible for all users and all machines on an Out of Box organization which doesn't have any customizations with Update rollup 15 on IE 18 only then I would suggest to contact Microsoft CRM support team for investigating this issue as we do have workarounds on the same.
Also we can try installing UR 16 on CRM server and check.
Do you see this behavior in cross browsers like Chrome, Firefox .
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