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I set up accounts with custom security roles. The user can log in fine, and they can see their oopen leads, but the "What's new" list says "You do not have permissions to see this view. Contact a system administrator." They have post permissions, and can create posts of their own, but that is all that shows up. I can't figure out why it won't let them see the activity posts. Any help you could give would be greatly appreciated.
Can you specify what version of CRM you are using (2011 / 2013) (OnPremise / Online) ?
if you have just upgraded from CRM 2011 to CRM 2013 there is a known problem if you do not use the default CRM security roles
It might be that.
We are using CRM 2013 Online. As far as upgrading, I created the custom roles in CRM 2013
check this link
I tried that and it didn't help
There is an object on security roles called Follow (seems like an entity but it's not a one.)
verify if you have previleges on this object. that may help you.
I have assigned full follow privileges to the security role, but it still says "You do not have permissions to see this view. Contact a system administrator."
Something I have just figured out is that the part of the dashboard that is not working is the msdyn_/PersonalWall.htm, and I can't find it anywhere under webresources (I have found mention of it belonging there). Does this help find the answer?
I'm sorry to comment on an old post, but I just ran into a similar issue and I was only able to find this and one other post (community.dynamics.com/.../263192.aspx), neither of which offered a solution for me. I was able to figure it out through trial and error, but I wanted to add my solution to this list for anyone that may find this thread in the future.
AIM_IT, I hope you were eventually able to find a solution. Mine was as follows: In the Security Roles, under the Business Management tab, enable "Read" access on the Business Unit entity. I used the "Business Unit" permission level, which was the lowest possible.
As for the msdyn_/PersonalWall.htm web resource: If you're using the Default Solution, go to Web Resources. If you're using a custom solution, go to Web Resources and click on "Add Existing". You should see two drop-down lists, one for "Component Type" and another for "View". The former should already be set to "Web Resource". The latter will probably be set to "Customizable". Change this to "Webpage". Now order the results by the Name column look for msdyn_/PersonalWall.htm. In my case, it was five pages in.
Post Configuration and Post Configuration Rules.
Setting both of these to all Organization should resolve this issue.
The fix to this problem (worked for me) is to give READ privilege to the "Filter" entity that appears under the "custom entities" tab. I have no clue why it appears under custom entities. This entity is the personal wall settings.
Just giving one of the above mentioned privileges wont work...you need to give
1. At least User level Read rights on Filter privilege
2. Org level Read rights on Post Configuration
Without giving this, you may receive the above error but funny thing is clicking on the Refresh symbol on the Whats New section should still allow you to view the records.
Assign the user Activity Feeds role will solve the problem.
I know this is an old thread but we used custom security roles. In other words, we made a copy of the original and used the copy. That was my issue. What I did to solve this was use the original CSR role and applied the need rigths, then assigned that role to the default team. Now everyone has access.
I know this is an old post but i was able to solve this issue in CRM 2016 by applying READ permissions to WALL VIEW entity located under Custom Entities. In my case the user were part of a new business unit and was getting permissions error when accessing whats's New
I know this is an old post, however after having this issue I was unable to find an answer that was definitive, so for anyone else having this issue here it is.
For a user to view "what's new" within Dynamics 365 they must, as a minimum; have:
Business Applications communities