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Am using CRM 2013 online,
I will place a custom Ribbon Button on case form namely “Email Case”.
On clicking the button it should create an Email Activity and attach case report as pdf, then open the created Email Activity as well.
How can I achieve this? Any Suggestion please.
Thanks in Advance.
have a look at mscrm-addons Document Core Pack (Server Based!) , there you can merge your case to a pdf in a workflow and send by email.
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