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I want integrate social media in CRM.
MS crm 2013 already has Activity feeds social media in it . If you need more than activity feeds you can Integrate Yammer. Find more details about this in below post
how can we achieve this in crm 2011 or its not possible in crm 2011
Check this link:
Download this solution:
If you want to integrate more, you can take a look to Parrot, a third party to integrate with linkedin, facebook, twitter.
You may also refer to the below link.
Thank You !
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