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I want to print labels from a Marketing List. I select my list and select the merge type "Label", start with a blank document, and click on Download. I open the file in Word and then navigate to the Add-in tab to select the CRM Add-in, however there is no CRM Add-in. I then navigate to the Mailings tab and there is no CRM Add-in. I am using CRM 2013 On Premise and MS Word 2010. How do I install the CRM Add-in for Word?
You have the 'Web Mail Merge' privilege right? Because it seems you can press the button and open the mail merge template.
Try to check this link:
Some people say that you need to install MSCRM for Outlook Connector.
But, I haven't installed this and using in my laptop it seems okay.
Try to download the this:
//change to your server URL
there is no need to install CRM add-in for mail merge, when you download mail merge template crm adds it by default.
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