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We are having CRM 2013 on premise version when doing export to excel from Advance find and from reports for some users some times after saving excel in desktop (it's not happening all times) it creating New Folder with name same as excel file name containing some html and css files, when try to open excel it's opening properly when we delete newly created folder and try to open excel file it's showing error excel file got corrupted ..
why new folder was getting created some times ..please let me know if someone already faced this issue.
Take a look in to the following link and try it.
While exporting to excel, you can save as .xlsx file. It will solve your issue.
Mansoor thanks for you suggestion saved it as ".xlsx" no luck .while opening excel it showing invalid extension error we have office 2010 installed
Thanks raj kumar as suggested in above link done the setting will check and update whether we are getting the issue again
Try this open Excel then drag the file into Excel.
When your export CRM will ask if you want to open or save the file.
Have it open the file first.
I'm sorry for the late answer, but I hope my suggestion can help other users who struggle with the same issue.
If you tried to export the needed data to Excel yet it doesn't work for you, give 3rd party services a chance to do that task for you.
You may migrate any modules you wish to Excel automatically, Privacy and safety guaranteed.
So, transfer a bit of your data using Free Demo Migration and see how it works.
Hope, it helps
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