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We are using the Dynamics connector to integrate records from Dynamics NAV 2009 to CRM 2011. We have a map that integrates Sales Orders from NAV to Orders in CRM, however when the Sales Order is deleted/Invoiced in NAV the order record remains in CRM. My understanding was that the integration map that we have should review and compare NAV to CRM and delete any orders that exist in CRM that no longer exist in NAV.
Can anyone advise what needs to be configured to have these order records automatically deleted from CRM when they no longer exist in NAV?
Thank you in advance for any assistance you can offer.
Don't have a solution for you - but you may like to know you're definitely not the first to have this issue:
I haven't done much searching though - so it may be worthwhile your having a bit of an online search.
There may be a more recent version that solves the issue.
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