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I'm unable to save sales metrics for fantasy sales team in CRM. I can save and close but the status does not chage to setup it stays at not setup.
I need help!
Hi Reno. We would be happy to investigate this for you - but need more information. Please respond to the email where you received your Activation Code. We can coordinate a quick call to screen share and examine what's going on.
Records indicate you received the code on 1/20. Please let me know what time/day is good for you and we can schedule time to screen share. Thank you.
We have tested this issue with a new solution today and we were able to successfully setup/save metric. The new solution will be released in a few weeks. At that time you will be able to install the upgrade. Thank you for your patience.
I have the same problem,
A small percentage of customers who have signed up for the FantasySalesTeam Preview are reporting this issue. I’m pleased to share that we’ve already looked into it, fixed it and are in the process of releasing a patch update (1.2) to address it. It does take some time for these types of updates to be approved and processed at Microsoft – we expect it to go live sometime next week. We apologize for the inconvenience and I’ll of course keep you posted when it becomes available for install.
I am experiencing this same issue with our preview. We are currently using version 1.1. How do we update to version 1.2 and get this fix?
Version 1.2 should go live in the next few days. Once it is available you will see the update for solution in portal.office.com.
Hi All -
Update for solution is now available which will fix issue with saving metric. Please go to portal.office.com and go back to the page where you originally installed. www.fantasysalesteam.com/preview
You will have an upgrade button there.
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