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I am just verifying load on CRM async service in on-premise version. What we have observed is, when we have around 800-1000 records in queue (Locked status in AsyncoperationBase table), CRM async service is only fetching ~50 records once and after 4-5 minutes, again fetching another 50 records. Do we have any settings to fetch more records to process in this scenario?
We have following settings in deploymentproperties table in MSCRM_Confirg database.
AsyncItemsInMemoryHigh - 2000AsyncItemsInMemoryLow - 1000
It sounds like you have some long running async jobs running. Take a look at the difference between the StartedOn and CompletedOn dates in the AsyncOperations table.
Async jobs that take out locks on records can lead to long running jobs - and sometimes deadlocks that will result in the job being retried.
If your Async Server is running at a high CPU usage - I would try lowering these two settings to 200 and 100 respectively to see if this helps.
Hope this helps
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