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Below is what I get when I open up the Advanced Find using Internet Explorer. The pink lines are just to sensor my name and the company I work for. The problem is all of the Ribbon buttons are all shifted down.
So far this only affected me on our QA server and only when I'm using Internet Explorer. A coworker of mine still sees the Advanced Find correctly and if I use Chrome or Firefox I still see it just fine. I've tried using Ctrl+F5 to force refresh. I've tried clearing all of my Browsing History. I tried restarting my computer. I even tried waited a whole day to see if the problem would go away on it's own. Nothing has worked. Does anyone have any ideas what's going on and how to fix it?
I don't know exactly what I did to cause this, but I think it's somehow related to me trying to use CRM on QA while, unbeknownst to me, a coworker was deploying a solution. I was using IE at the time.
This worked. Thanks for the solution.
Have a look in this thread: https://community.dynamics.com/crm/f/117/t/189289
If you follow the link from Joe Dubs you will get to the answer. Below is a copy/paste of the answer which was posted by Saqib Khan:
Go to the `Advanced find` which is having issue, press F12 key. There will be multiple tabs, go to `Console` tab and at the bottom you will see a `Single/Multiline Editor`, type in that `localStorage.clear();` and press enter or the green button at `right bottom' which says `Run Script`. Close and re-open `Advanced find`
Hi KG, So this issue occurred after the new solution was deployed, and it worked perfectly before that? From first look i would have thought it was related to your IE maybe running in compatibility mode, what version IE are you using?
If its CRM On Premise, it may be worth Restarting your IIS Server ?
Let me know how it goes! Kindly Verify by ticking 'Yes'
Best Wishes, Raz
Thanks, Joe. This is the exact same issue and I tried the localStorage.clear() suggestion and it worked. At first I did not think it was working because the console was returning the message 'undefined', but after refreshing the page it then showed correctly.
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