Hello Guys,

We are facing serious issue. Client is using CRM 4.0 through Outlook. Whenever he tries to assign record to someone (either in web browser and outlook client) it just freezes.

We also get the following error. Help me to resolve this issue.

Thanks in advance

<CrmScriptErrorReport>

  <ReportVersion>1.0</ReportVersion>

  <ScriptErrorDetails>

                <Message>&#39;LOCID_XML_PROCESS_ERROR&#39; is undefined</Message>

                <Line>938</Line>

                <URL>/_static&#47;_common&#47;scripts&#47;global.js</URL>

<PageURL>/WLCRM&#47;_grid&#47;cmds&#47;dlg_assign.aspx&#63;iObjType&#61;10003&#38;iTotal&#61;1&#38;sIds&#61;</PageURL>

                <Function>handleXMLErr&#40;xml, bContinue&#41;</Function>

                <CallStack>

                  <Function>handleXMLErr&#40;xml, bContinue&#41;</Function>

                  <Function>wait&#40;&#41;</Function>

                  <Function>performAction&#40;&#41;</Function>

                  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;performAction&#40;&#41;&#10;&#125;</Function>

                </CallStack>

  </ScriptErrorDetails>

  <ClientInformation>

                <BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; Trident&#47;4.0&#59; .NET CLR 1.1.4322&#59; .NET CLR 2.0.50727&#59; .NET4.0C&#59; .NET4.0E&#59; .NET CLR 3.0.4506.2152&#59; .NET CLR 3.5.30729&#41;</BrowserUserAgent>

                <BrowserLanguage>en-us</BrowserLanguage>

                <SystemLanguage>en-gb</SystemLanguage>

                <UserLanguage>en-gb</UserLanguage>

                <ScreenResolution>1280x800</ScreenResolution>

                <ClientName>Outlook Desktop</ClientName>

  </ClientInformation>

  <ServerInformation>

    <OrgLanguage>1033</OrgLanguage>

    <OrgCulture>2057</OrgCulture>

    <UserLanguage>1033</UserLanguage>

    <UserCulture>2057</UserCulture>

    <OrgID>&#123;F68F38D3-DC69-E011-AFCD-0050569D0011&#125;</OrgID>

    <UserID>&#123;2E3E8678-4914-E111-AB53-0050569D0013&#125;</UserID>

    <CRMVersion>4.0.7333.3822</CRMVersion>

  </ServerInformation>

</CrmScriptErrorReport>