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I have server side sync configured and running on a on-premise deployment with Exchange online.
There is a forward mailbox setup and everything is working fine but at times CRM fails to process some emails with error 29 IncomingEmailRejected.
Also, I found the following error in the trace log.
Email for Forward Mailbox 5042f004-7b3e-e622-80d4-00155d4d6c03 was rejected because the attachment was not a valid mail item.
All the failed emails are associated with a DKIM signature. Apart from that I cannot identify any other reason why they are not being processed by the system.
Has anyone had similar issues with DKIM emails?
I have the same issue! always getting Errror 29 IncomingEmailRejected!
Do you only get this error when processing emails with DKIM signatures?
I did further testing today and was able to receive emails into CRM from my Hotmail address. But cannot receive emails from icloud.com , emails from both domains are associated with DKIM signatures. So the issue could be related to particular domains.
Have you ever found a solution for this problem:
I am currently facing exactly the same issue
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