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Hi I signed up for 2 Dynamics CRM Portal Addon Trials on crmmanagedtrials.dynamics.com.
I got the trials up and running, but the performance of the portals is so slow, that I'm not keen on showing them to customers.Has anyone else experienced the same with the trails?Any hints to speed things up?
Your help is appreciated.
Same here with 2 running trials for the Portal Add-on (both Customer Self Service). Really poor performance and not a solution that you want to use for a demo.
Good News,I contacted Microsoft trough the O365 Admin-Portal. They offered to put our portal on more powerful server.Now I'm a huge fan of portals. Performance is way better.
I will request the same as well.
I must be missing something, either my site is REALLY SLOW and it's just taking a long time to provision, or something else is going.
I setup the trial through crmmanagedtrials.dynamics.com and enabled the customer portal. I see the majority of the records in CRM but don't see where the portal URL is. Should there be a record under Website Bindings?
Did I miss a step to finish the trial install?
I've experienced the same issues with two trials. It does help a little to warm up the site so that caching can do it's job. But even after that, the experience wasn't very good.
Hi Mike, did configure the portal settings under the applications tab in CRM admin. You need to setup the portal settings and a-record at that place first. Hope this helps.
Ye, finally figured it out. There is a step missing in the general help files to go to CRM Admin Portal, select the portal Solution, then A Applications, then Manage.
Sadly, it's working now but like others have seen here...so VERY SLOW. I submitted a ticket but still waiting.
I have the same issue. Created a ticket this morning. Got a call from MS but the agent said she needed to redirect to an escalation team focused on Portal as she didn't know anything. It was weird as I specifically stated in the ticket that it was portal related. Still waiting for another call. Portal is basically unusable in my trial right now. Getting timeouts and all sorts of errors.
Anyone know if you have to create a new portal request everytime you create a new CRM trial instance? Is there anyway to re-use an old trial?
Why would they put trials on a slow server? Thats a good way to scare off potential customers.
I think they get a lot of requests for trials. And the vm's they have to spin up for a month aren't free, even if you're Microsoft.
Just created a new Sales Productivity Demo for Office 365 and Dynamics 365 through https://demos.microsoft.com.
On the created demo tenant I was able to activate a portal without issuing a new portal request.
Performance as not snappy but ok for a demo.
I don't think they should be using slow servers, otherwise people will assume it's a slow service. This is not good!
Self hosting even if only within Azure would provide granular control over the hosting environment. You can vote for this idea here crmideas.dynamics.com/.../ID0000312. This also could potentially solve the custom code dilema.
I'd be interested to know what feedback you have had from customers regarding performance of the portal when it's not in trial mode? Especially when you have high volumes of visits losing control of your performance seems pretty troubling
Yes, Dynamics crm portal is slow by default.
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