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Field Service Purchase Order Receipt does not allow entry of quantity received greater than quantity ordered. This is a common scenario where a vendor may ship the quantity which is different from the quantity ordered. We would like to allow this. How can we accomplish this? I do not see this option (tolerance) in Field Service settings. Thanks.
in FS you can only book items received for a PO upto the value of that PO - The rest would need to be booked in as inventory
However, this does not represent the real world requirements. Can this check be disabled?
I would like a scenario that when i raise a PO for 4 rolls and they deliver 5 for me at the same price, but i have never come across that before as a requirement from any customer.
and it cannot be disabled without using unsupported code
The ERP solutions I have worked with in the past had a global setting for tolerance percentage which controlled the allowed variance between quantity ordered and quantity received. Many times the quantity received is not exactly the same as what was ordered. Also, receiving department is separate from purchasing department and does not have permissions to modify a PO for internal control purposes.
Could you give me an example?
If you ordered 1 Tonne of stone and they could deliver 0.9 or 1.1? what would you do with the overstock? Would you be charged for it?
Typically there is a 3 way matching process. Quantity ordered is matched against quantity received and Quantity Received is matched against quantity invoiced. Refer to: docs.oracle.com/.../point04.htm
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