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This error generated by a workflow on create of a record is driving us mad!
The workflow that's trying to send the email is running as "the owner of the workflow," which is a user account with Administrator privileges. We have also logged in as that user and confirmed the User Options has "Allow other Dynamics Users to send email on your behalf."
We are running in a hybrid environment; i.e., Online 2016 with Exchange on prem.
What else could be generating this??
check this link
It might be user is missing "Send Email as Another user" permission.
Please assign the user with Delegate role and check this setting for the role also.
Thanks, this solved my problem!!
Thanks, Saroj, this really helped me
We already checked the security roles and one of the roles have the option "Act On behalf of Another User" and "Send E-mail as Another User" enabled.
The user also has "Allow other Microsoft Dynamics CRM users to send e-mail on your behalf" in CRM but still we are facing the error
Kishor, where you able to figure out what was the issue? i have a similar issue
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