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I havent installed outlook client in my machine.
Please answer my below questions
1. Lets say I installed Oulook client Plugin, When I recieve the incoming email to my email address, will that email also gets tracked in CRM?
or will there be option after opening the email I recieved, I have to click on any option and set regarding to particular contact or account.
2.If I enable the track button, will all my emails that I recieve to my email gets tracjed in CRM?
Refer the links below.
Hope this helps.
If I get a response to CRM email I will be able to track in crm which happens automatically based on email token number.
But, What about the new incoming emails if I wanted to track in CRM?
I am totally confused witht this
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