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is there a way i can change the Customer Portal domain to custom one and remove .microsoftcrmportals.com from it
as per the documentation from this page https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/view-primary-domain
i can do it but it's not reflecting on the portal
so Any idea
This can be done easily done under portal administration. Under the various options, you will find "Setup custom domain & SSL".
Check these links for more detail-
I hope this helps. Please mark it as verifies if this answer you question.
i don't think i have this option
is this issue because i'm working from trial
I guess yes. I have licensed & trial. Its is available in licensed but not in trial. It makes sense also to have only on the licenced one.
I have followed the binding approach and it shows as successful in the administrator wizard. But when we launch the portal its taking back to the microsoftcrmportal url. have you experienced this issue and any thoughts on how to address it.
How are you launching your portal? Once the custom domain is configured, you should be able to reach you portal using your custom domain url.
To setup custom domain of D365 portal, check this article :
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