Personalized Community is here!
Quickly find the content you seek
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Client has CRM 2011 on-prem and is licensed with only CRM 365 On-Prem team licenses because they only use custom entities in their Dynamics CRM On-Prem Deployment.
Client would like to use the service calendar just to add appointments and view appointments.
Does the client need a different type of license to deal with the service activities entity?
If so, which type?
The team member license is sufficient to create and view activities (which includes appointments and service activities). However, this only allows direct creation, and doesn't allow use of the Scheduling Assistant to schedule activities
Business Applications communities