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I wrote a workflow and attached it to a button from RibbonWorkbench.
Strangely, the workflow is triggered when I click the button, but the email it is supposed to send is not sent. The workflow is an "on-demand" process.
When I change the workflow to trigger when the entity is modified, emails are sent no problem.Not really sure why this would happen, as they are calling the same workflow.
I followed the guide here:
Why you create a custom button , the out of box “Run Workflows" button can achieve the same thing since the workflow is an on demand workflow.
Hope it helps.
If you find the answer useful, please mark it as verified.
I like how you think! We create a button because users often don't wish to complete two clicks and a scroll, nor do they wish to have to search for the correct workflow. Buttons insure that the right workflow occurs.
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