Breaking news from around the world
Get the Bing + MSN extension
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
I know ... I know .. most people would consider this a FEATURE, not a bug.
However, my customers use the incoming email / email to case conversion and they want to see if the email they sent from the case was undeliverable.
It appears that CRM doesn't pick these up. I just wanted to confirm that this was a feature, or if a bug, if there's a fix for it. We are on 8.2.0, hopefully upgrading to 8.2.2 soon. On-Premise. Using mainly for customer service. We are still using the Email Router. Would be interested to know if this problem would be better with SErvice Side Synchronization.
Unfortunately, like you mentioned, looks like is not possible.
You have this thread that has some possible solutions that someone implemented... community.dynamics.com/.../112641
A possible solution would be using Click Dimensions solution:
Business Applications communities