Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 Timeline
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
How can we correlate drivers (regression analysis of the other questions/responses within a survey) to the responses to a single/consistent question across all my customer surveys?
My assumption is surveys (in MSD VoC App) are stand-alone studies and the responses cannot be aggregated to demonstrate a correlation to a specific response to consistent question/response.
Hello! Did you find an answer to your question?
I'm currently wondering how or if I can reuse questions across multiple surveys; I imagine we are both looking for the same end-result. If every survey we publish has one consistent question in it, can I examine all responses to that individual question, regardless of survey?
Thanks and best of luck to you,
I never did get an answer to my question via the community. We engaged directly with the VOC product team at MS and they couldn’t help us but committed to getting an answer to us eventually. If our luck changes, I’ll circle back with you.
Are you a CX or customer insight lead for your company?
I'm just a CRM Administrator attempting to move away from decentralized survey tools to a single system for survey management (generation, distribution, contact management, reporting, metrics, etc.)
The VoC solution will work for what you have described within MSD CRM. The aggregation of data for reporting (beacon metric to driver correlation) requires PowerBI manual work.
Business Applications communities