Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1 Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 Timeline
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
We have Dynamics 365 Version 1612 on premises. My CRM manager left some time ago and we have have found that nobody in the company can grant login access to new users or do some other admin tasks, since nobody has the credentials required. I do, however, have access to the database where all the info is stored and queried this:
select * from dbo.SystemUserBase
in order to see all my users. Now, what I would like to know is where and how to assign myself as CRM admin to manage my users.
This is unsupported but here is what you can do:
declare @RoleId uniqueidentifier
Select @RoleId = RoleId From Role Where Name = 'System Administrator'
Insert Into SystemUserRoles(systemuserroleid, systemuserid, roleid)
Values (newid(), dbo.GetUserId(),dbo.fn_FindUserGuid(), RoleId)
Take a backup before you will do that.
Instead of doing something from database.. can you or anyone able to reset password of CRM Manager account. Once password reset, you can able to login with CRM manager account and assign some other user as System Admin and then you can able to add new users.
I think this is the right way.. Using Database it will be very tricky and you might need to insert records into multiple tables
try to check this topic:
Otherwise if nobody can't help you before i can try to find it, but my version is CRM 2016 188.8.131.52. I had a problem with creating new users in CRM so i already succesfully tried to create new user within SQL, but i can in this case assign role later in CRM.
Sorry i have non-refreshed page from yesterday so i didn't saw any answers before i wrote :X :)
If someone could reset... But that was precisely the problem.
Business Applications communities