Check out the latest features available in Dynamics 365 for Customer Engagement, including LinkedIn Connect, Voice of the Customer and Universal Resource Scheduling.
Dynamics 365 2019 release wave 2 plan Discover the latest updates to Dynamics 365.Release Plan | Weekly Deployment Notes
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants.Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements.
ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Talent TechTalks
I have CRM 2015 so have the ability to have 7 buttons on the command bar of an entity record. On my account entity, my 'phone call' button is down in the overflow list. This is one of the most common ones we use so to have it in the overflow when at least 4 on the command bar are unused is frustrating.
I have added the Ribbon Workbench, created a new solution and added the account entity and opened it in the workbench, all no problem. Having read a few quides, im finding the ribbon workbench hard to follow.
What I see on the menu in my CRM isn't reflective to what I then see in the Ribbon Workbench tool. Maybe its just because i'm new to the tool but I was expecting the icons and order on the tool to match what I see in CRM.
My Ribbon view:
My corresponding CRM view:
On my command bar, connect/add to marketing list and email a link can all be hidden which i can see where to do that but I cant see what control what will replace them or how I get the 'phone call' button which is nearly at the bottom of the overflow up onto the command bar as a replacement to one of the 3 i can hide. When you look at the icons above in my Ribbon Workbench, they dont all match the ones I have in my menus.
Any help/advice appreciated. Really frustrating how much work it seems to be in order to move one button!
Finally managed to work it out myself
Business Applications communities