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If I have to approve a Users mailbox in the Admin center using the global tenant account, where should I navigate and approve it. Any screenshots where I can approve the mailbox for the user is highly appreciated.
I see the steps in one blog as below but I am not sure where I can find the mailbox for that user to approve it
You can get to the mail box in a few different ways, the following is one of them, Go to Settings -> Email Configuration
Click on Mailboxes
Select the mailbox, Click Approve and then click on Test and Enable
Once the test and enable completed, you will be able to see if it was successful or not in the test status columns as shown below
In the approach i mentioned above, you can bulk approve and enable multiple mailboxes.
You can also open the mailbox and do the same as shown below
Once you approved and clicked on Test and Enable, you can check the status under Alert tab. it might take a few minutes to get the results in the alert area as its an async task that tests the connection.
Should the above steps be done by the Global Tenant account or anyone with System Admin role will be able to do?
I tried testing the mailbox for one user using the System admin account and the Incoming and outgoing were shown as failed - then I was told to use the global tenant account
The user account should be an office 365 global administrator to approve.
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