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Hello All Experts,
Whenever I am opening the outlook every time I am facing below error.
"An error occurred promoting this item to Microsoft Dynamics 365".
this error was not coming before I have done two things.
1. until I upgrade to 9.0 outlook add-in
2.untill I configure offline capability.
steps which I have performed.
Removal of MSCRM folder from roaming and local folder.
can anyone help me in resolving this issue.
Could you please go through the suggestions on the links below? and if none of them help to resolve the issue, you could consider raising a ticket with Microsoft.
This could be mismatch between client side data and server side data caused by corrupted client side data. If that's the case, you can clear up the client side data by deleting the configured org in the configuration wizard and reconfiguring the org again. After that, check whether this issue still happens, if does not happen again, then it is caused by corrupted client side data.
Hello Andy Ran,
Issue is still persistent, it didn't really work for me.
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