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I am integrating MS Dynamics with our product, and I have a question regarding campaign members.
When a campaign is sent from our website, a campaign with the same name is created in the CRM website, and the contacts or leads they were sent to are added as members of the campaign and their status (sent, opened, clicked) is updated.
This is the process taking place in our integration with Salesforce, but I am unable to find a similar process in Microsoft Dynamics. There is no such thing as campaign member status. Even through the dynamics website, I am unable to add contacts as members of the campaign and update their status.
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