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Hi, I have enabled Server Side Synchronization between a CRM 2016 OnPremise and Exchange Online. The process finished with no errors and I was able to obtain the Exchange Tenant Id correctly when I created the Email Server Profile (Exchange Hybrid). However, when I run the test and activate process I am getting this error in the logs for all mailboxes.
ActivityId: xxxxxxxxxx>Error : The Exchange Online Tenant ID for email server profile was changed. Go to the email server profile to update the Exchange Online Tenant ID.
I am pretty sure that value has not been changed in the Email Profile. As an additional information, I used an Office 365 admin account protected with two factor authentication.
I would appreciate any ideas about how to troubleshoot this issue.
I have the same issue. Did you ever find a resolution?
I had this issue, too configuring 2016 OnPremise CRM with Exchange Online. Did you find a resolution for this issue?
Hi Allison, I could not find the real cause but after applying the latest patches (version 8.2.x) at least the frequency of the message has decreased. We have not moved the customer to version 9.
Hi Greg, I have not found the real cause. Applying the latest patches have decreased the frequency. Customer is still on version 8.2.x
I've had this issue too today, but I found a resolution. These are the steps I did:
This solved it for me.
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