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I have an issue that the field service schedule board is not working with unified interface disabled.
I have turned off the unified interface, due we cannot work with this in our company.
However there is an issue loading the schedule board. I had to edit the legacy Dynamics 365 sitemap to access is, since it apparently is a separate url, and not an entity. And it's only added as default to the unified interface...
This is the error i'm getting when assessing it..
If I clock "ok" it just loading forever...
I have added it to sitemap by copying the xml from the unified sitemap and adding it to the legacy dynamics 365 sitemap..
You could try some of these possible fixes - www.daymandynamics.com/schedule-board-health-check-and-possible-fixes
Microsoft is moving forward with the unified interface, so the web interface has/will become legacy.
The schedule board is an example of this development. It is optimized for the unified interface.
Allright, So it seems like my only option is to use CRM 8.X, and wait some years until Microsoft have refined the unified interface. I think they are doing the same mistake as with windows 10. This was also intended that the PC and tablet should work similar. But this newer worked optimal, and was ineffective. Recently Microsoft have moved the windows 10 platform more towards windows 7 (GUI) to make it more productive.
When was this actually changed? If I look at this recent article from 02/15/2019, the field service can be assessed from the legacy menu...
I've asked Ben Volmer, and his reply is:
I've got a question.
Do you know if it's (still) possible to use the Schedule Board of Field Service in the legacy web interface?
Thanks for your help.
Ben Vollmer sent the following message at 12:55 PM
Hey Stefan -
Field Service 7.5 is still legacy. It is scheduled for off support in 10 months. So I wouldn't do it if at all possible.
Thanks for your answer. Who is Ben Volmer? I guess he is a thrusted source working at Microsoft Field Service?
Please look him up in LinkedId ;-)
Please mark as verified if the answer is helpful.
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