Breaking news from around the world
Get the Bing + MSN extension
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
Hi, I have a CRM 2016 OnPremise with SP1 which have a custom entity to register visits to Accounts. The form that is used to collect the visit details have a lookup field pointing to Account with no filters. When I use the form in the web client, and type the account number in the lookup field, I can search for any Account with no problems. However, when I use the form from the mobile app some Accounts are not being found by the lookup field when their account number is used as a search criteria. Some of them can be found if the Account name is used instead of the account number but other simply are not found at all.
I would appreciate any advise on how to troubleshoot this issue. Can this be related to a timeout in the search from the mobile app? Any corruption in the quick find view? Is there any know way to rebuild the quick find view?
Are you sure that you're working online instead of offline in the mobile app?
Business Applications communities