Breaking news from around the world
Get the Bing + MSN extension
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
Is there a way to tell who is tracking an email conversation in CRM?
Tracking as in clicking the track button in Outlook? Yes, he would end up being the creator/owner of the CRM email record.
So lets say John Doe, clicks the button in Outlook to track an email. Now when Jane Smith goes into the account and sees the email in the Activity, is there a way to see how it got there (who tracked it)?
Yes, he would end up being the creator/owner of the CRM email record.
Business Applications communities