Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 2 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
We have a custom dynamics portal, but we are using the OOTB registration process.
We've come across an issue where we are able to use an email address more than once for registering users. Obviously we don't want different users with the same email address. The strange thing is that this is only happening with a selected number of email addresses (only 2 at the moment) which means we are not able to replicate it.
Note our CRM instance is on-premise.
Any suggestions/ ideas?
Any chance that one of the duplicates has been deactivated? We've seen that before where someone deactivates a contact, which I believe means that the email address becomes available again.
Unfortunately this is not the case. All the contacts are still active.
I went and deleted the all contacts with affected email addresses and now all of a sudden the issue is resolved for the 2 email addresses we identified.
My concern is because we can't replicate it we are at risk of this happening again.
That is odd. Wondering if it was perhaps a caching issue, or a case where someone was able to submit two registration submissions simultaneously.
Business Applications communities